Kis918 Privacy Policy — User Personal Information Protection
This Privacy Policy explains how the kis918 platform collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy in full accordance with best data protection practices.
Last updated: 2026. This policy applies to all users who register for or use the kis918 platform.
Information We Collect
When you register or use the kis918 platform, certain categories of information are collected to ensure the platform functions properly and to give you the best possible experience.
Account Information
This includes your full name, email address, phone number, date of birth, and encrypted password. This information is required to verify your identity during registration and every time you log in to the platform.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we may collect your bank account number, bank name, and transaction details. We does not store your full credit card number — all payment data is processed through accredited payment processors and protected with encryption.
Device & Browser Data
Technical information such as IP address, device type, operating system, browser type, and access time is collected automatically for security, fraud detection, and platform improvement purposes. This data is not directly linked to your personal identity except where required for security purposes.
How We Use Your Information
Information collected is used solely for purposes related to the operation of the kis918 platform and user experience. We do not use your data for third-party marketing without your consent.
- Identity verification and account security — to ensure that only the legitimate account owner can access the platform.
- Processing financial transactions — deposits, withdrawals, and cashback in MYR are processed using the bank details you provide.
- Customer Support — account information is used by our support team to resolve queries and issues promptly.
- Platform improvements — anonymised usage data is analysed to understand browsing behaviour and improve interface design.
- Fraud detection and compliance — transaction data and access logs are used to detect suspicious activity and comply with applicable legal requirements.
- Important Notice — emails or in-platform notifications are sent when there are policy changes, unusual account activity, or relevant promotional updates.
Cookies & Browsing Activity Tracking
The kis918 platform uses cookies to enhance the user experience and ensure that core platform functions work correctly. Cookies are small text files stored in your browser when you visit the platform.
Types of Cookies Used
- Session cookies — used to maintain your login status during an active session and are automatically deleted when you close your browser.
- Preference cookies — stores your language preference and display settings so you don't have to reconfigure them every time you visit the platform.
- Analytics cookies — collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect login functionality and your overall platform experience.
Data Storage, Security & Third-Party Sharing
Storage & Security
All user personal data is stored on servers protected by SSL encryption and strict access controls. Only authorised personnel have access to sensitive data, and all access is logged for audit purposes. Passwords are stored in encrypted form and cannot be read back, even by internal staff.
Financial transaction data is retained for as long as necessary to comply with accounting and legal requirements. Data that is no longer needed will be securely deleted in accordance with established procedures.
Third-Party Sharing
Kis918 does not sell or rent personal information to any third party for marketing purposes. Information may only be shared in the following limited circumstances: (a) with recognised payment processors to facilitate financial transactions; (b) when required by law or court order; (c) to protect the rights, property, or safety of the platform and its users from fraud or criminal threats. All third-party service providers are required to comply with equivalent data protection standards.
User Rights Regarding Personal Data
As a kis918 platform user, you have the following rights regarding the personal information we hold about you:
You have the right to request a copy of the personal information we hold about you at any time.
If any information we hold about you is inaccurate or out of date, you may request a correction through customer support.
You may request the deletion of your account and personal data, subject to any legal data retention requirements.
To exercise any of the above rights, contact our customer support team by email at [email protected], clearly stating your request. We will process your request within a reasonable timeframe.
Policy Updates & How to Contact Us
Changes to the Privacy Policy
Kis918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements, or the services we offer. Users will be notified of any significant changes via in-platform notifications or email. The date of the last update will always be displayed at the top of this page. Continued use of the platform after any changes are published will be considered acceptance of the updated policy.
Contact Us for Privacy Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the kis918 customer support team:
- Email: [email protected]
- Live Chat: Available in the platform after logging in
For more information on how to use the platform, visit our FAQ page ours, which covers answers to the most frequently asked questions about accounts, payments, and data security.
More Questions About Your Data Privacy?
Contact customer support or check our FAQ for an immediate response. You can log in to manage your account settings or register a new account to start using the kis918 platform.